Capture leads through live chat when you're online or through chatbot, text, email and call back requests when you're offline.
Interact with your clients through our advanced CHARM application. An all-in-one package to cover all your customer relationship management.
Provide support to your customers in a personalized way through our automated tools while having all information in one place.
How it works
Without a proper CRM that can talk to your chat system, you're going to have a challenging time to manage your relationship with your customers. CHARM has a built-in CRM that integrates with chat, email, text and phone to keep all your data in one place.
Customers want to connect with businesses, make it easy for them to talk to you through the channel of their choice - live chat, text, email or by requesting a phone call. CHARM is a tool that makes this process simple for your customers to connect with you. so that you can convert your leads while they're hot.
Chat with your clients in realtime through our CHARM application.
Send SMS texts through a dedicated phone number on CHARM or your phone.
Capture email requests and reply directly to clients from CHARM.
Clients can request a call back from you through CHARM.
Move clients through your sales funnel faster
CHARM packages include
Dedicated Text Number
Dedicated Email Address
Voice Calling Feature
Broadcasting by Texting, Email, Phone
Dedicated Fax Number